Mobile staff members
One-person business
Country school
Manager / secretary
Training a sales team
Another school
A Doctor's surgery
Analogue answering machines
Auto transfer to DigiMail
Ice-rink
The Ultimate Office
Outbound calls

The following Manager / Secretary scenario could be adapted to many other different "pairs" in the workplace.

Brief
The manager wanted a series of "do this" keys to her secretary and also wanted some way she could be interrupted if she was stuck in a meeting she wanted to terminate without it appearing that she wanted to terminate the meeting.

Solution
Feature keys on both 20-key keysets were programmed with a series of virtual numbers and virtual ringing was turned on at the secretary's keyset to give audible warning of the call. The manager had virtual ringing turned on on only one virtual number.

Operation
The keys were labelled as "Coffee", "Intrude", "Call" etc.

If the manager was in a meeting and wanted refreshments for her guests she would press the "Coffee" key. The secretary receives the call, answers it and immediately hangs-up, entering the managers office a few seconds later to take the refreshments order for the guests.

The "Intrude" key was used in a similar way except the secretary would intrude on the meeting with an excuse for immediately terminating the meeting so the manager could be free of her no-longer-wanted guest. The "Call" key was used in a similar way with the secretary calling-back the manager (on the "Call" virtual number) after a pre defined time interval (allowing the manager to terminate the meeting because of the "urgent" call she had just received).