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Abbreviated dialing |
Abbreviated
Dialling Two types of abbreviated dialing are supported by the system. System Abbreviated Numbers (resource number range 600) provides a list of common stored-numbers accessible to every extension. The list can be edited via system programming or via attendant programming. Individual Abbreviated Numbers (20 entries per extension using resource number range 500 to 519) are for the exclusive use of a single extension. Each extension can edit their own list. Abbreviated numbers can be up to 16 digits long. They can include the 12 keys on the dialpad plus commands for "pause" (p), "flash" (Function ) and (@) to chain two (or more) abbreviated numbers in the same list together. An alpha name of up to 12 characters can be associated with an abbreviated number and used for the Directory Dialling feature. A specific exchange line or trunk route can also be pre-assigned. System abbreviated numbers can be programmed to over-ride extension or exchange COS categories. Forced Account Codes can be programmed as a individual abbreviated number. A 412 or 616 system has a total of 500 abbreviated numbers that are shared between all tenants for their System and Individual abbreviated numbers. Abbreviated numbers can be stored on the lower level of any feature key or on the top level of dual feature keys. When an abbreviated number is accessed, the system attempts to use the last exchange line used for a successful outgoing call by the extension. If that line is busy, exchange lines are chosen in the sequence specified in system programming. It is essential to nominate all unused exchange line ports as "EMPTY" in system programming to prevent non-existing exchange lines from being chosen for the call.
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