qaz.bmp (99414 bytes)

Abbreviated dialing
Agent features

Alert calling
Attendant
Authority code
Auto answer
Auto hold
Auto line selection
Auto transfer
Call forwarding
Call parking
Call pickup
Call transfer
Callback
Camp- on
Class-Of-Service
Conferencing
DISA
Distinctive ring
Do Not Disturb
Drop timeout
Exchange lines
External loud bell
External paging
Feature check
Feature codes
Forced Account Code
Forced call diversion
Group listen
Headset mode
Hold
Hot keypad
Hotline
Least Cost Routing
Lock / Unlock
Look-up
Messages
Music-on-hold
Mute
Names
No-ring transfer
Numbering plan
Off-hook Voice-Announce
Paging
Power-fail telephones
Private-to
Re-dialling
Reminder service
Service modes
SMDR
Tenant groups
Toll Restriction
U.C.D.
Virtual numbers

Hotline

Activating this feature allows an extension to automatically access a nominated resource by simply going off-hook. The activation can be immediate or after a delay of up to 9 seconds. The delay allows the user to dial something before the hotline feature takes effect. The hotline resource can be:

  • another extension
  • an exchange line or trunk route
  • an abbreviated number
  • a pickup or paging group or a UCD number

The hotline feature can be active during day mode only, night mode only or always.

Benefits Typical uses of a Hotline keyset are:

Phones in reception areas or lobbies (used when no receptionist is in attendance)

For a manager/secretary (giving the manager 9 seconds to initiate a call or else automatically call his secretary)

Hotel/motel rooms hotlined to the front desk (after a time delay)

Updated 04/06/2007
Copyright  2006   Access Communications Pty Ltd      ABN 62 002 111 659