qaz.bmp (99414 bytes)

Abbreviated dialing
Agent features
Alert calling
Attendant
Authority code
Auto answer
Auto hold
Auto line selection
Auto transfer
Call forwarding
Call parking
Call pickup
Call transfer
Callback
Camp- on
Class-Of-Service
Conferencing
DISA
Distinctive ring
Do Not Disturb
Drop timeout
Exchange lines
External loud bell
External paging
Feature check
Feature codes
Forced Account Code
Forced call diversion
Group listen
Headset mode
Hold
Hot keypad
Hotline
Least Cost Routing
Lock / Unlock
Look-up
Messages
Music-on-hold
Mute
Names
No-ring transfer
Numbering plan
Off-hook Voice-Announce
Paging
Power-fail telephones
Private-to
Re-dialling
Reminder service
Service modes
SMDR
Tenant groups
Toll Restriction
U.C.D.
Virtual numbers

 Mute

Using this feature (Function 76) disables the handset microphone or the speakerphone transmitter. It does not block the transmitter on a headset.

Pressing the mute key on an OHVA call mutes the handset transmitter only, allowing private dialogue with the OHVA caller.

Benefits Allows a user to have a conversation with someone physically at their workplace without the calling/called party on the telephone overhearing the conversation.

This feature is useful if the keyset is in a high-noise environment as the user can mute their transmitter cutting out "noisy" sidetone so they may better-hear the other party. The keyset is un-muted only when they want to talk.

Mute should also be used if a group-listen call is to be converted to a standard hands-free call before the handset is placed the cradle to prevent an acoustic feedback squeal.

Updated 04/06/2007
Copyright  2006   Access Communications Pty Ltd      ABN 62 002 111 659