qaz.bmp (99414 bytes)

Abbreviated dialing
Agent features

Alert calling
Attendant
Authority code
Auto answer
Auto hold
Auto line selection
Auto transfer
Call forwarding
Call parking
Call pickup
Call transfer
Callback
Camp- on
Class-Of-Service
Conferencing
DISA
Distinctive ring
Do Not Disturb
Drop timeout
Exchange lines
External loud bell
External paging
Feature check
Feature codes
Forced Account Code
Forced call diversion
Group listen
Headset mode
Hold
Hot keypad
Hotline
Least Cost Routing
Lock / Unlock
Look-up
Messages
Music-on-hold
Mute
Names
No-ring transfer
Numbering plan
Off-hook Voice-Announce
Paging
Power-fail telephones
Private-to
Re-dialling
Reminder service
Service modes
SMDR
Tenant groups
Toll Restriction
U.C.D.
Virtual numbers

Off Hook Voice Announce

This feature allows any user to place an intercom call over the speakerphone of a busy 20-button display telephone provided that the 20-button user is active on their handset and not on their speakerphone. The two calls are independent of each other and occur at the same time.

The OHVA call-connection is delayed to give the recipient time to reject the call. The called extension receives both visual and aural indication of the OHVA attempt. They can reject the OHVA call at any time or hang-up the handset to terminate the handset call and remain connected to the OHVA caller.

Pressing the mute key mutes the handset transmitter only, allowing private dialogue with the OHVA caller.

Note that on a 96/120-series system, because the OHVA call uses the B2 channel of the extension port, the 20-button extension must be connected to a DEI board and not to a DDEI board.

Benefits Allows a user to quickly contact another extension to obtain information without placing the original caller on hold.

Updated 04/06/2007
Copyright  2006   Access Communications Pty Ltd      ABN 62 002 111 659